Firstly, could you please navigate to the Customization section and verify the number of recommended products selected? If it's currently set to one product, please assist in adjusting it to your preferred quantity.
If the number is different from one, to better address your issue, would you mind granting us access to your store? You can do so by creating a Staff account using the following steps:
- Go to Shopify admin >> Settings >> Users and Permissions >> Add Staff
- Enter the first name (Fether), the last name (Support), and an email address (support@fether.app)
- Choose at least Themes (with the ability to edit code), Products, Discounts, and App permissions
- Click "Send invite" to send the invitation to us.
Or if your store has a limited number of staff accounts, you can still benefit from our app by using a Collaborator account. Simply share your store domain and Collaborator code with us via email at support@fether.app. Once we receive the necessary information, we'll initiate the request process to ensure seamless integration with your store.
Feel free to reach out to us if you have any questions or need further assistance regarding any other aspect of our app
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